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World's Only Custom Fit Nail

with Custom Nail Solutions Nail System

REMOVABLE * REUSABLE * REMARKABLE

CALL NOW TO ORDER 877-218-7788

FREQUENTLY ASKED

QUESTIONS

Thank you for visiting our site. Below are our commonly asked questions about our nail product. We hope you will find this question and answer section helpful and informative. If you have a question not covered here please e-mail your questions to: orders@customnailsolutions.com or by calling us at:

Toll Free Number: (877) 218-7788
Local Number: (817) 416-7788 OR 817-416-7789

 

Woman Ring

Q1.) What Makes Custom Nail Solutions Nail System better than acrylics, gels and wraps?

A: Custom Nail Solutions Nail System is the World’s Only Custom Fit Finger Nail and is changing the way women achieve nail beauty by providing unique customized removable and reusable fingernails. Your nail bed is as unique to you as your fingerprint so when a set of nails is created from your unique impressions they will fit no one else in the world but you. No more harsh drillings or fillings to your natural nails or unpleasant smells. You may have beautiful, glamorous nails on your schedule, anytime anywhere. Each nail veneer is computer scanned and milled from a high-impact, anti-microbial thermoplastic which provides thinner, stronger natural looking nails that are comfortable and natural looking.

Q2.) What if I lose one of my nails?

A: Custom Nail Solutions retains your unique nail impression information for all 10 nails in our archives data base. A replacement Single Nail will be created for a fee of $14.95 plus S&H. An all 10 re-cut will be created for $89.95 plus S&H. You may place your order on the website. Click Order Now Tab or by placing your order over the phone 877-218-7788 National Toll Free or 817-416-7788 Local.  

Q3.) Can I order a second set later and have it be a different length, shape and style?

A: Yes, you can have a variety of sets to fit your lifestyle. Nails come in 5 Lengths, 3 shapes, 2 Designs, French tip & solid pink and 2 smile lines. Click on the Your Nails Tab for the nail line up, pictures and explanations. Custom Nail Solutions retains your unique nail impression information for all 10 nails in our archive data base. An all 10 re-cut will be created for $89.95 plus S&H. You may place your order on the website. Click Order Now Tab, go to Re-Cut All 10 Custom Nails or by placing your order over the phone 877-218-7788 national Toll Free or 817-416-7788 Local.  Please note that one scan is kept on file per customer, not different ones. There is no need for you to impression again unless you have had severe nail damage from gel or acrylic nails. As your natural nail grows out and heals your original custom nails may not fit right after 6 months to a year. Then a re-impression may be needed. When the company has a sale on Impression Systems, this is for NEW CUSTOMERS ONLY.   

Q4.) What if my Custom Nail Solutions Nails crack, chip, break or are ill fitting?

A: Your custom nails are made out of a virtually unbreakable plastic. The nail or nails in question must be returned to the company and assessed. You will be contacted as to a replacement nail or nails. The nails made are only as good as the impressions received. Creating your personal impressions is not difficult but they must be accurate. It is imperative that you follow the written instructions included in your Impression System and watch the Instructional Tutorial on the home page of the website BEFORE you take your impressions. If there is a question of fit with one of your nails they must be returned to the company for review. Returned nails must have a tracking number and return shipping label.

Q5.) Can I thin my nails?

A: NO. Your custom nails are a certain thickness for a reason. Thinning may compromise the integrity of the nail, cause lifting and reduce wear time, and voids any warranty. Your custom nails have a Proprietary finish technique applied to them. DO NOT THIN YOUR NAILS!

Q6.) Can I file my nails to change the length or shape?

A: Yes. Your nails are finished to your specific selections on your signed and dated order from. It is recommended that you wear your nails for a while and get accustomed to them. Remember these are custom fit only to you and all 10 of your nail beds are different in length, shape and size. Wear your nails for a few days before you make alterations. What you think is bothering you at first may not after some wear time. A file is included in your maintenance kit. Your mainenance kit has everything you need to apply, remove and care for your nails. File your custom nails when they are adhered to your natural nail. Please go slow for what ever is filed off is gone. You may us the file to change the length and shape. Do not thin your nails.

Q7.) Can I paint my nails or apply nail art?

A: Yes. You may apply any color or brand polish, apply nail art or nail wraps. When you are done with those specific looks just remove it with nail polish remover. You may change your nail adornment look as often as you like and it will not harm your custom fit nails.

Q8.) How Long Can I Wear My Custom Fit Nails?

A: Wear time varies with each person and how fast your nails grow. Wear time will be anywhere from 10 days to 4 weeks. The average person gets 2-3 weeks of wear time. As your natural nail grows your custom nail will grow with it. It will look as if you need a fill and your custom nails will become loose. Please follow the Removal Instructions included in the Instructional Tutorial located on the home page of the web site. The Sonic Touch Machine is very helpful and efficient in removing your custom fit nails.

Q9.) How Often should I remove and reapply my Custom nail Solutions Nails?

A: You may have beautiful, glamorous nails on your schedule, anytime, anywhere. After your wear time, it is recommended that you leave your Custom Nail Solutions Nails off for a while. It is during this time that you should apply a few coats of the Nail Protector however this should be removed before you put your custom nails back on. You can also wear your custom nails for a special events (meaning a day to a few days and remove them) You must apply the Debonder over the entire nail bed and not apply as much adhesive. They will release much faster and easier.

Q10.) When Will I Receive my Custom Fit Nails?

A: From the time that your impressions are received and confirmed error free it may take approximately 14-21 days to create them. Orders are finished in the order they are received and every effort is made to complete them in a timely manner. This does not include shipping time.  If there is a problem or question with your nails you will be contacted. Upon payment of an expedited processing fee of $59.95 your nails will be created in approximately 4 business days and shipped. Custom Nail Solutions reserves to the right to change this timeline according to demand.

Q11.) Will Custom Nail Solution’s nails damage my natural nails?

A: Some damage is possible. Any artificial nail application can cause nail damage. Every woman’s experience may vary according to personal chemistry, cleanliness, and personal maintenance. Many long term wearers of historic artificial nail treatments can have substantial nail damage. However, damaged nail beds will grow back to a healthy condition once the toxic products are removed. Precise application and maintience procedures must be followed to get the best experience with your custom fit nails. There are no drillings, harsh fillings or harsh chemicals used in applying or removal of your custom nails.

Q12.) Can I get fungus, mold or infection under my Custom Nail Solutions Nails?

A: From the time that your impressions are received and confirmed error free it may take approximately 14-21 days to create them. Orders are finished in the order they are received and every effort is made to complete them in a timely manner. This does not include shipping time. If there is a problem or question with your nails you will be contacted. Custom Nail Solutions reserves to the right to change this timeline according to demand. Upon payment of expedited processing fee of $59.95 your nails will be created in approximately 4 business days and shipped.

Q13.) What is the Sonic Touch?

A:The Sonic Touch Machine assists in the removal and cleaning of the custom fit nails making the process time saving and efficient.

Q14.) How Do International Orders Work?

A: Please send your order to Orders@customnailsolutions.com and a Pay Pal Invoice will be sent to you. Custom Nail Solutions is not responsible for duty or custom expenses.